Help Center

SanalPBX Help & Support Center

Everything you need to master your cloud PBX system, from extension setup to advanced routing and CRM integration.

How to Create a New SIP Extension?

Step-by-step guide to adding and provisioning SIP extensions via the admin console.

Uploading Custom IVR Welcome Audio

How to upload WAV announcements and configure interactive multi-level keypress trees.

Accessing & Downloading Call Audio Recordings

Search, stream, and download 256-bit encrypted call audio recordings directly from the web.

After-Hours Mobile Call Forwarding

Configure time conditions and automated forwarding to mobile phones during off-work hours.